Senior Digital Fundraising Consultant 

Technical

Salary Range - $70,000 - $80,000 + up to 6% bonus
Remote USA or Canada

Job Summary

We are looking for a digital fundraising expert, with strong technical skills, to help support, guide and advise your own portfolio of nonprofit clients on technical digital fundraising projects. 

As a Senior Digital Fundraising Consultant you will serve as a detail-oriented project manager and hands-on consultant. What makes this a senior role is that you will be able to lead most client meetings, navigate and answer most questions from clients, and be able to lead most projects with minimal support from senior staff, except for complex projects and situations. 

In this role you will be working under any of the three scenarios:

• Digital Fundraising Retainer: Providing full creative and technical support to fundraising teams
• Technical Retainer - Providing technical support to fundraising teams
• Project Based - Working with fundraising teams on specific technical projects 

You will be working independently for smaller and medium sized retainers and projects, while working alongside other staff members for larger and more complex retainers and projects. You will be responsible for managing multiple clients simultaneously and multiple projects for each client. 

Projects that you can expect to project manage and complete will range from donation forms, P2P microsites, email campaign builds, landing pages, websites, automations, analytics, paid advertising and other technical related projects. Primarily we specialize in Luminate Online, Engaging Networks, FundraiseUp, Raiser’s Edge, Classy, WordPress, MyEmma and Mailchimp. 

Our team comprises of consultants, project managers, developers, designers and copywriters. The candidate will be surrounded and supported by a team of experts to ensure both our clients’ and candidate’s success.

Please include a link to your portfolio in your resume that includes samples of multiple email campaigns, websites, donation forms, or other original content you’ve worked on personally in the past.

Responsibilities:

• Consult and provide technical support to clients on Luminate Online, Engaging Networks, WordPress, Classy, Mailchimp and/or other technology platforms used by our clients.
• Configure and send email campaigns on behalf of customers including, including quality assurance and testing.
• Configure donation forms and other digital pages (ex. Surveys, landing pages) as it relates to digital fundraising campaigns.
• Facilitate discovery sessions with clients to identify their digital needs, goals, opportunities, and challenges for technical projects such as donation forms, websites, microsites, email automations and other technical requests.
• Develop customized work plans, scopes and briefs to present to clients that address their technical challenges.
• Project manage technology projects with support from designers and development team as needed. 
• Execute on some deliverables within the technology project plan such as: 
  • Donation form configuration
  • P2P microsite configuration
  • Content migration
  • Quality Assurance
  • Email template builds
  • Data related tasks
  • Any other tasks for which you have competency for
• Provide and manage scope, budget, deliverables and timelines for campaign projects
• Proactively recognize and assess client and team needs and prepare potential solutions to meet those needs
• Mentor and assign tasks to junior team members as needed
• Work closely with the leadership team to identify other areas of growth for campaigns
• Stay informed of digital tactics and latest fundraising trends

Requirements:

• 4+ years of full-time experience working at a nonprofit or digital agency
• 4+ years being a power user of Luminate Online or equivalent online fundraising/email platform(s)
• 4+ years of digital fundraising experience working on email marketing campaigns, donation forms, P2P websites, automations, data related projects, running paid social ads, project management of technology projects.
• 2+ years of project management experience. This is a technical role and requires strong project management skills, attention to detail, the ability to multi-task with excellent time management skills.
• Healthcare experience is a plus
• Digital advertising experience is a plus
• Ability to manage creative and quality assurance editing rounds with clients. This includes the ability to seek and facilitate feedback from clients and work with our team of designers and developers to implement changes. The ideal candidate will have excellent relationship-building skills with the ability to grow and cultivate relationships with clients and internal team members.
• Ability to lead/complete email HTML implementation, quality assurance, and post campaign reporting (This is not a coding position but familiarity with basic HTML is required).
• This role is client-facing and you must be a strong communicator, both verbally and written. 
• You are able to collaborate with teams of all sizes while also being able to work independently as a self-starter
• Comfortable working with HTML, in Wordpress, Google Analytics, Canva and the ability to build and QA emails
• Bachelor’s degree or equivalent work experience
• Strong critical thinking, analytical, and problem-solving skills
• An open mindset that is solution-oriented

• Proficient in Asana or an equivalent project management tool
• Please share any relevant technical certifications you have with us
• Must be physically located in the USA or Canada and have valid US or Canadian work authorization

If interested, please email your LinkedIn profile, resume, and portfolio to lisa@doinggoodagency.com.